Unit 260 Guidebook: negotiate while shopping


PHRASES CLÉS

Negotiate while shopping

If I don't get a full refund, I'll leave you a bad review!
I can't refund your money, but I can give you store credit.
I'm never coming back, so giving me store credit is useless.

Unfortunately, you already removed the sticker.

I'm afraid it only had a two-year guarantee, ma'am.

Are you sure the manager is unavailable?